Remote Clinical Support
The Care CONNECT solution is customized to remotely support the needs of patients during the critical post-discharge risk period. Care Navigation Services can help you connect with your patients at home to reduce unnecessary hospitalizations and reinforce care plan adherence.
Telephonic Patient Support
Care Navigation Services’ proactive telephonic clinical coaching programs provide patient and family/caregiver support to respond to changes in patient health status, allowing for timely interventions. With increased access to clinicians, your patients stay engaged as they recover at home with reduced risk of unnecessary hospitalizations.
- Low-cost, large-scale population health solution
- Risk-stratified call cadence
- Staffed by Registered Nurses
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Promotes patient and family caregiver support
- Provides disease-specific education
- Increases access to clinicians
Proven Outcomes
The result is improved overall quality of care and patient satisfaction with a decrease in unnecessary care utilization.
- 98% call completion rate for BPCI Model 2 patients
- 5.9% 30-Day Readmission Rate (Medicare Part A – patient reported)
- 89% post-SNF patient engagement rate (Medicare A)
Connect with your patients at home to help reduce unnecessary hospitalizations
Mobile Health Solutions
Care Navigation Services offers a proven patient-centric telehealth platform aimed at improving patients’ self-health management skills and keeping them healthy. In addition, our innovative solutions afford patients the convenience of anytime-anywhere access to healthcare services and education via near-time remote care management or real-time telemedicine consultations.
The Care Navigation Services remote telehealth team is staffed with Registered Nurses who follow customized monitoring schedules based on criteria defined by the provider. The remote RNs are alerted when patient health status begins to decline, allowing the remote RN to coach your patient back to the care plan or escalate to clinical teams for additional follow-up.
Mobile health solutions are ideal for managing high-risk, complex patients while optimizing your workforce efficiencies.
Proven Outcomes
Our results-driven program provides solutions to engage patients and clinicians, as well as fill clinical workflow gaps to improve efficiencies. Whether working behind the scenes or directly with your patients, Care Navigation Services’ experienced team creates customized programs that empower patients to become active in their recovery and chronic care management, thus reducing unnecessary, costly interventions.
- 534% Return on Investment
- 99% Program Compliance
- 97% Provider Satisfaction
- 97% Patient Satisfaction
- 13% Increase in Health Status
- 65% Decrease in 30-Day Readmissions
Empower your patients with skills to better manage their conditions
Have a question about our Care CONNECT?
We look forward to hearing from you!
